When a team looks reactive: fear or stress?

Teamwork

When a team looks reactive: fear or stress?

 

How do thinking styles and motivational drivers influence team decisions and overall performance? In today’s article, Irena Grofelnik – a certified MindSonar®️ Professional and leadership transformation coach – shares her expert insights on navigating complexity in the modern workplace.

Specializing in systemic team development and cognitive profiling, Irena excels at translating complex psychological insights into practical leadership tools. Through her work, she helps organizations reduce friction, build resilience, and unlock the full potential of their people. Dive into her latest piece below.

In one recent MindSonar® assessment conducted in an organization with more than 40 participants, an interesting pattern appeared: most profiles showed a Reactive orientation in the Proactive–Reactive thinking style.
The immediate reaction from my professional observation was concern:
Are employees blocked by fear, or are they simply responding to high stress levels?
This question is more important than it seems, because reactivity can have very different meanings depending on the context.

What the reactive thinking style actually means

In the MindSonar® model, the Proactive–Reactive dimension describes how people initiate action.
Proactive individuals tend to initiate action independently and quickly. Reactive individuals prefer to observe, collect information, and respond after signals from the environment.
A key point that is often misunderstood: Reactive does not mean passive.
Many high-quality professionals — analysts, engineers, compliance experts — naturally operate in a more reflective and reactive way. The real question is therefore not whether someone is reactive, but why.

Two possible sources of reactivity

When a team appears predominantly reactive, two explanations are typically possible.

1. Natural Cognitive Preference

Some individuals simply prefer to think before acting. Their profiles often combine reactive orientation with patterns such as:

  • Procedures
  • Detail orientation
  • Cause–effect thinking

In such cases, reactivity reflects analytical processing, not hesitation.

2. Stress or Organizational Pressure

However, reactive behavior can also appear when employees operate in environments where:

  • mistakes are penalized
  • decision authority is unclear
  • approval from superiors is required
  • workload or uncertainty is high

Under these conditions, people often reduce initiative and wait for signals, which shows up as reactive patterns in the measurement.
In other words: Sometimes people are not reactive by preference, but by adaptation.

How to interpret the results correctly

To understand the real meaning of reactive results, it is important to look at thinkig styles combinations and values.
For example:
Reactive + Procedures → careful and methodical thinking
Reactive + Detail focus → analytical work style
Reactive + External reference → reliance on approval
Reactive + Away-from motivation → risk avoidance
When reactive orientation is combined with strong security values or authority orientation, the pattern may reflect organizational culture rather than personality.

What leaders should do

If reactive patterns come from analytical thinking, the team may actually be well suited for roles requiring precision and risk awareness. However, if reactivity stems from stress or fear, the solution is not training individuals but adjusting the environment, for example:

  • clarifying decision authority
  • increasing psychological safety
  • encouraging responsible initiative
  • balancing risk control with autonomy

Understanding the difference is essential. Because sometimes the problem is not that people cannot act — but that the system signals they should not.


Irena Grofelnik, TTPC, Certified Mindsonar Professional, Slovenia, irena@spiriton.si

How a law firm doubled its caseload using MindSonar

MindSonar in Action

How a law firm doubled its caseload using MindSonar

A case study by Dr. Mario Garcia & Coach Mario Alexander Garcia

 

Meet Dr. Mario Garcia & Coach Mario Alexander Garcia

Executive Coaches & MindSonar Certified Professionals | Neuro Strategic Coaching Institute

Dr. Mario Garcia and his son, Coach Mario Alexander Garcia, are the owners and Executive Coaches of the Neuro Strategic Coaching Institute, renowned for its coaching methodologies and MindSonar certification training.

Their institute empowers coaches, executives, and organizational leaders to use MindSonar for transformative leadership development. Trainees learn to interpret MindSonar profiles, understanding not only how individuals think but how they can adapt their thinking to various situations.

With their expertise in executive coaching and high-performance team building, the Garcias have built a family legacy centered on empowering others to reach their highest potential.

Case Study

Team alignment, strategic coaching, and growth at RMC Law Firm

Client: RMC Law Firm — a growing legal practice based in New Mexico serving clients across multiple legal domains.

Coaches: Dr. Mario Garcia (MCC) & Mario A. Garcia (PCC), serving as Executive Coaches, Retreat Facilitators, and MindSonar Certified Professionals.

Engagement: Assessment-driven coaching with a 3-day Leadership Retreat followed by a 6-month coaching integration program.

The Challenge

As RMC Law Firm expanded its caseload and internal team, leadership recognized the need to strengthen collaboration, alignment, and communication among attorneys and firm leaders. The challenges they faced are common to fast-growing professional services firms: diverse thinking styles among team members, high cognitive load and decision pressure, a need for stronger internal alignment and shared leadership language, and the desire to scale operations without eroding culture or performance.

Leadership sought an approach that was practical, data-informed, and respectful of individual autonomy — while strengthening collective performance.

The MindSonar approach: F5 team report

The engagement began with the MindSonar F5 Team Report, which provided a comprehensive cognitive and motivational map of the retreat participants. The assessment explored key dimensions including decision-making preferences, risk tolerance and change orientation, strategic versus operational focus, team motivation patterns, and stress response styles.

The aggregate team profile allowed facilitators to normalize cognitive differences, reduce misinterpretation of behaviors, and frame diversity of thinking as a strategic advantage.

3-Day leadership & team building retreat

Over three immersive days, the retreat focused on building a shared language of thinking, leadership alignment, and strategic communication. The team worked through understanding their individual and collective MindSonar profiles, translating cognitive differences into practical collaboration strategies, and reducing friction caused by unspoken assumptions.

Leadership alignment sessions clarified roles and decision authority, aligned the firm’s vision with personal leadership values, and strengthened trust and psychological safety. The retreat was highly experiential, combining guided reflection, structured dialogue, applied coaching conversations, and real-world case simulations relevant to legal practice.

Six-month coaching integration

The retreat established the foundation, followed by six months of executive and team coaching designed to reinforce MindSonar assessment insights, support leaders in applying new behaviors in real cases, maintain accountability and momentum, and translate cognitive awareness into operational results. Coaching focused on decision quality, leadership confidence, strategic delegation, and managing complexity and growth stressors.

Results & Impact

100%
Growth in client caseload
+2
New locations in New Mexico
6 mo
Coaching program duration
3 days
Immersive leadership retreat

Within six months following the retreat and coaching engagement, the firm achieved stronger internal alignment and collaboration, increased leadership confidence under pressure, and improved decision velocity without loss of quality. Leaders reported greater clarity in how decisions were made, how disagreements were navigated, and how to leverage individual strengths for firm-wide success.

Key success factors

Assessment-driven insight
MindSonar created objective awareness without judgment, giving the team a shared cognitive map.
Strategic coaching continuity
Retreat insights were reinforced through six months of long-term executive coaching.
Cognitive diversity as an asset
Differences in thinking styles were reframed as performance multipliers rather than friction points.
Practical application
Tools were immediately usable in legal and leadership contexts, not abstract theory.

This case demonstrates how neuro-strategic assessment, executive coaching, and intentional team development can directly support measurable business growth. By investing in how people think, decide, and collaborate, RMC Law Firm strengthened its internal culture and positioned itself for rapid, sustainable expansion.

Are you based in Florida and looking to get MindSonar certified or integrate it into your coaching practice?

Visit the Neuro Strategic Coaching Institute

Working with new managers

WORKING WITH NEW MANAGERS

Over the years, I’ve found that a common client problem that is brought to coaching is that of a newly-promoted manager struggling with a promotion from team member to team leader. The related changes to the relationship with members of their team, coupled with developing a leadership mentality often leaves them feeling stressed and insecure about whether or not they are performing their new role effectively.

Since training in MindSonar, it has become apparent to me that one of the underlying causes of the stress lies in the client’s manager not recognising my client’s need for feedback on their performance during the early stages of their new role.   The more senior managers are generally experienced leaders who are expected to take initiative and make decisions. Consequently, they tend to be predominantly Internally Referenced. This can result in them not recognising (or remembering) that new managers may be more Externally Referenced in the context of their new roles, requiring some feedback on how they are progressing.  This difference can lead to new managers being left to their own devices and fee