The knowledge that many entrepreneurs lack

You feel excited that your business plan is ready! Your niche, product or service is defined, you are prepared for your customers, your social networks are already activated, your website is ready and the desire to start your business is irresistible!

But do you know what motivates you as an entrepreneur? How these motivators may influence your decision making? Do you have self-knowledge? This is the part which many entrepreneurs don’t pay attention to when creating their business.

Imagine being able to understand how your motivators influence your decision making and your work style. Imagine being able to detect easily details you usually miss! These are just some advantages of having self-knowledge about yourself as an entrepreneur.

In my beginnings as an entrepreneur, I didn’t have the opportunity to develop this knowledge about myself and there were many learning experiences and economic losses. Back in 2008, I formed my first company; a recruitment and consulting agency and in 2013 my second company specialized in offering Coaching, Training and Brand Development. Neither of these two businesses generated the money I expected. They had good exposure; good opportunities always came, but, even so, the return on investment was very low.

One day, I learned the value of knowing myself as an entrepreneur and, from that day forward, I have put that knowledge into practice. How did I achieve it? Through the MindSonar assessment tool. This assessment integrates the theory of motivations of Dr. Graves where 7 motivators are evaluated: Security, Power, Order, Competition, Ideals, Learning and Completeness. Each of these motivators has a very important value when starting a business; from how we are as entrepreneurs to how we market our product and develop our brand.

My MindSonar results were a portrait of me as an entrepreneur. I could see the reason my company was not meeting its goals reflected in the analysis. What did I learn? In 2014, I learned that I was an entrepreneur who sought to maintain a good reputation (Power), that disciplined work (Order) and helping others (Ideals) were important to me.

It was difficult for me to face something within my analysis, and this was a score of zero for Competition. It turned out that I was not motivated to seek success by generating profit. This was hard for me since, due to my high motivation regarding Ideals, I gave good quality service, but at low prices or for free. So I could understand that my Achilles heel, at that time, was to put a value on my services and charge accordingly.

All entrepreneurs have something in common, we develop a business that we are passionate about and/or seek to succeed. But Napoleon Hill said it well, “anything that the mind can conceive and imagine can be achieved.” So, what if you invest in knowing yourself and conceive and achieve your goals with greater certainty?

Brexit debates – a great resource for MindSonar practice

At the moment in the UK it is virtually impossible to escape debates about Brexit. Whether on television, radio , online or even when out with friends, it is a topic that is generating a lot of debate and argument. Many people are thoroughly fed up with the topic, especially with the exchanges between politicians on both side of the debate, whose behaviour is less than exemplary.

At the same time, people are interested and want to stay up-to-date with what’s being debated and decided. So, how might we do that but not get completely stressed by the tempers, arguments and emotions that are on display? As MindSonar professionals and NLPers we might just have the advantage – we can play “Spot the metaprogramme”! Listening to and watching the Brexit debates and the political interviews, it is evident which metaprogrammes are being used. So here is my take on just some the more obvious Brexit debate metaprogrammes…

Many people (even some who voted to remain) are saying that they are now impatient for it to be over and wish we could just leave now, deal or no deal (Proactive) whereas others are calling for more time for debate (Reactive). Some put forward their arguments for why we should leave the constraints of Europe or why we must remain to avoid uncertainty (Away From), while others talk of looking forward to new future arrangements and trade deals (Towards).

Many MPs argue that their personal views are irrelevant because they should only represent what the majority of the public voted for (Externally Referenced) whereas others argue that their own current knowledge means that they must vote for what they believe is best (Internally Referenced).

Meanwhile the Speaker of the House of Commons (the chairman so to speak) is focussed on protocol being observed (Procedure) – often arguing with those who say the situation is so new, no protocol is relevant and new approaches are needed (Options).

On both sides there are those focussing on what they see as the advantages to their side of the argument (Matching) whilst other stress the threats of the other side (Mismatching).

Amongst the public there are those who are now disengaged and feel powerless (External Locus of Control) while many are still actively campaigning for another vote, believing they can change the politicians’ minds (Internal Locus of Control).

Arguments from all side include opinions about the effect on the economic figures (Information) the impact upon particular groups within our society (People) and how the necessary new systems will be implemented (Activity).

What I find really interesting is how the fiercest debates are often between those who not only differ in their belief about whether we should remain or leave, but between those who are running different metaprogrammes. In that case they really aren’t hearing one another. An argument between someone focussing on information and another on people results in each feeling that the other is simply not listening to them. Likewise when an externally referenced MP is debating with an Internally referenced one. It really is an excellent MindSonar practice exercise – and it’s made the debates more bearable for me.

What is the Brexit Mindset? And how is it similar to other populist movements?

Brexit was everywhere
In 2018 and 2019 here in Europe the Brexit was in the forefront of our consciousness. Not a day went by that there wasn’t a Brexit article in the newspaper, and often there were two or three. The young and cosmopolitan wanted to stay in the European Union. The old and island-oriented wanted out. It’s a tale of urbanisation, of moderns empires, of generations, of social classes… It has been called a Greek tragedy.

You may remember how the Brexit advocates were quite surprised when they won. The victors were more confused than the losers. Suddenly they were burdened with a responsibility for what they wanted the UK to go towards, specifically. They had been thinking mostly of where they wanted the UK to move away from. Their ideas about what to move towards were vague (Make the British Empire Great Again!). Nigel Farage of the UKIP was facing an existential crisis, when the only reason for UKIP’s existence, getting out of the EU, was actually achieved.

In one sense the Brexit was beautiful
First of all, let me mention a frame that – to my surprise – was totally absent from the discussion. Here we had an empire, called the European Union, where one of the major provinces – the UK – wanted to leave. And there was not the faintest hint of war. A huge area left the empire by democratic means. Caesar would have sent the legions. Napoleon would have returned from Russia. Hitler would have tripled the Luftwaffe. And all the European leadership did was pout and say it was a challenge for Europe. I thought that was beautiful, historically speaking. If I were British, this response alone would be a reason for me to remain in the EU.

Leave and remain mindset
So let’s have a look at the Brexit mindset. What were the values and thinking styles that distinguished ‘remain’ from ‘leave’? Leave said: Britain will do fine on its own, it will gain back its position as one of the great world powers. The Empire will rise again. Remain said: Let’s stay in the bigger system, it will provide safety in numbers. Leave said: Britain will be free to manoeuvre without EU regulations, therefore it will prosper economically, negotiating new treaties that are UK oriented rather than EU oriented. Versus remain saying: Hello?!? Britain has a 400 billion export to the EU, hampering that will cost us more than any flexibility will gain us. And then there was immigration. Leave said: Leaving the EU will give us back control of our borders. No more Polish workers taking our jobs. No more Syrian refugees taking our housing. Remain was saying: Even apart from doing the right thing towards the refugees, Brits could lose the freedom to travel, study, live and work in the other 27 EU countries.

What  followed were negotiations with the EU. They were very difficult because prime minister May seemed to be approaching them – even though she was originally against the Brexit – from the same mindset that started the Brexit. The EU should stop harassing us and give us what we, as a great and successful empire are entitled to. The orange argument was – almost – : ‘We understand that there are some rules, but rules are for ordinary countries, not for empires like us’.

In Graves terms that was an ‘orange’ argument: the really important like us make their own rules. The orange motivational drive is about being the best, about victory and success. It fits very well with the British myth of returning to being a Great Empire. The Northern Irish Republic met with this same attitude when they refused the British ‘backstop’ arrangement (avoiding a hard border). A conservative former minister was quoted saying ‘We simply cannot tolerate the Irish treating us like this. They … really need to know their place’.

If Britain – as a nation – had filled out MindSonar, their criteria would have looked something like this:

Criteria (Sorted)

  1. Success versus Safety
  2. Flexibility versus Togetherness
  3. Profit versus Morality
  4. Honour versus Pragmatism

Meta criterion: Autonomy versus Being part of

Graves Drives
From these criteria we can project the Graves motivational categories. On the leave side we see success, flexibility and profit. That all sounds very orange, doesn’t it? It’s all about winning. About being the best. ‘We don’t need you guys, we can win this on our own. We are competent and we are confidently facing the competition’. And there’s some red in there too: ‘Who the f**k are you to tell us what to do? We’re boss here’. So the leave side sounds very orange and red. B.t.w. these are both individual motivational drives. And also b.t.w., these values are not unique for Brexit, they can be found in almost any populist movement.

The ‘stay’ criteria are about safety, togetherness and morality. What Graves colours does that bring to mind? Right, blue and green. We ought to help the refugees. It’s the right thing to do. Based on international law they are entitled to our protection. We will be rewarded eventually for being part of a powerful group (blue). And we want to be together. Together we’re stronger. Everybody should be heard. Green. Blue and green, are both motivational drives that focus on the group.

Brexit is a battle between red/orange and blue/green. It’s no great surprise that the leave camp fell apart after the victory. They weren’t that together in the first place. And many of the responses of the winning politicians were quite red: ‘I don’t think he should lead the country, I am much better suited!’

Something else we could predict, unfortunately, is that the great environmental issues (global warming, sustainable energy, natural farming) would also lose terrain in Britain. The blue drive cares about what ought to be done about the environment. The green drive cares about what we might find ourselves in together. But the orange drive cares only about winning and the red drive cares about power.

Specific versus general away from arguments
Both camps used both towards arguments (where we want to go) and away from arguments (what we want to avoid). The leave camp used away from arguments like ‘We are paying the EU too much’, ‘We have to adhere to such-and-such absurd EU regulations’, and so on.

Many stay arguments were away from too: ‘Our economy will suffer’, ‘Our geopolitical position will be weakened’, and so on.

However the type of away from arguments were different. A good example was the ‘close the border’ argument of the leave camp: ‘We’ ll be overrun by thousands upon thousands of immigrants and refugees, taking our jobs and eating up our resources’. This is a graphic and specific image. My British friend Graham Dawes explained that the newspapers had played an important role in de Brexit discussion. They were painting a picture – and showing photographs – of hordes of immigrants in Calais, waiting to swarm the UK, sucking the country dry of jobs, health care and housing. They kindled the fears of the British people, using endless repetition. ‘Sensations sells’.

The counterargument of the remain camp was: ‘We don’t want to violate the international laws regarding refugees’. This is a very general image, looking quite pale in comparison to the threatening refugee hordes. The legal argument conjures up images of dusty law books and complicated texts.

And of course there is the ‘absurd Brussels regulations’ argument, also ‘away from’. Like the ban on large vacuum cleaners to force consumers to use less energy. Boris Johnson was actually waving a vacuum packed fish, explaining how unhappy the fish merchants were about the European packaging rules. Justifying regulations like these, by the stay camp, was counterintuitive and complex. Mocking these regulations was simple and entertaining. Brexiteers often spiced up their arguments with examples like the vacuum cleaner rule.

All in all, we can say that the Brexiteers had many quite specific away from arguments (f.i. specific ridiculous EU rules or specific jobs lost to immigrants). The Remainers had more general away from arguments (f.i. defaulting on international laws regarding fugitives or losing citizen rights in the EU). In the public debate, this was a clear disadvantage for the remain camp.

Specific versus general towards arguments
If we look at the towards arguments we saw a mirror image of the away from arguments. The Brexiteers had the advantage of towards arguments about things that hadn’t happened yet. It was quite doubtful that they would ever happen, but as arguments and images in the public debate they were strong. All these arguments were along the lines of ‘Make Britain Great Again’. Without the EU, the UK will be richer, stronger and more important. No matter how vague and improbable, this sounded good. Again, we saw a line of reasoning that we recognize from other populist movements. The myth of restoration of lost power was very attractive to the English people. While their away from’s were very specific the Brexiteers towards arguments were very general. There was avery strong element of the metaprogram of change’ here as well.

The towards arguments of the remain camp were more specific. They wanted to basically keep things as they were, and people knew more or less exactly what that was like. Nothing mythical about that. There were no advantages they could offer, that the UK didn’t have already, being in the EU. It was basically a ‘maintenace’ position in meta program terms. Often experienced as safe, but boring.

Proactive versus reactive
The leave camp was saying: ‘Let’s leave the EU and be great again’. The remain camp was saying: ‘Wait a minute, let’s first take a good look at all the the consequences this will have’. The remainers were responding to the leave arguments. The leave arguments were setting the scene, framing the discussion. This made the Brexiteers proactive and the remainers reactive, in the sense that they thought about what the other side was saying.

Locus of control
The leave camp was expressing internal locus of control: ‘We have the strength to shape our destiny’. Their main argument was that Britain would regain an internal locus of control that was potentially there but that has been dampened by the EU. While the remain camp took a more external locus of control position. They were saying: ‘We are part of bigger systems that we are dependent on. A lot of global developments are way outside of our control. And if we leave the EU, we’ll lose even what little control we have over that’.

We could dive into all of this more deeply, but I just want to mention one more observation and  then sum up the positions. The leave camp seemed to have more kinesthetic arguments, based on gut feelings, pride, fear, irritation. While the stay camp sounded more visual. ‘If we look at the actual numbers’, ‘If we look at the global situation’.

When I sum up the meta programs, this is the picture:

So why did the leave camp win?

  • To most people, proactive arguments (‘Lets do it!) sound better that reactive arguments (‘Wait! Let’s think about this’).
  • People are generally more motivated by general towards, broad positive goals (‘We will be great!’) than by specific towards, narrow positive goals (‘We will keep our farmer’s subsidies’). Positive goals invite a pleasant emotional state and this state tends to be stronger when the goal is painted in broader strokes.
  • Politics is a lot about locus of control. Who has the power? Politicians demonstrating internal locus of control (‘Yes we can!’) tend to be more popular than politicians showing an external locus of control (‘We are dependent on things that are bigger than us’). What the Brexiteers were basically saying is: ‘Let’s feel proud about our power to control things in the future!’ It’s a promise of future internal locus of control. Remain got the emotional benefits without the burden of responsibility. It’s the political version of ‘Buy now, pay later’: ‘Feel the power now, carry the responsibility later’.
  • People generally like simple, kinesthetic arguments (‘We are for pride, honour and the welfare of our people’) ‘rather than complicated, more visual arguments describing multiple elements and relationships (‘If we look at international law and our geopolitical position it is clear that we need to think carefully about closing our borders’).

Overseeing these thinking style differences, it is actually surprising that the leave vote wasn’t even bigger

Populist politicians
I guess the profile I sketched here, this combination of Graves drives and meta programs, is similar for most populist politicians. They claim to represent the common people and to fight the elites on the behalf of them. They are attracting large numbers of voters in most European countries. Brexit was only the beginning of a long series of right wing successes. I am afraid that the more thoughtful, informed, global view will always be more difficult to ‘sell’. It takes a greater mental effort to even understand that position.

Rob Wijnberg, a popular Dutch philosopher and journalist, has commented on this too. He notes how right wing arguments tend to sound simpler and more powerful than left wing arguments. Because the archetypal right wing argument is: ‘This is good for us, let’s do it’. Period. General, proactive, towards statements. While the left wing argument is more like: ‘There is us and then there are all these other people, and we all have our qualities and our rights, so let’s find a just and workable balance’. And also… More specific, reactive statements.

Now what?
So if we know this, then what? We can see the Brexit as a familiar clash between right wing red/orange populists and left wing blue/green reasonable politicians. Psychologically speaking the populist are unfortunately holding the better cards. Which they have had up their sleeves ever since Hitler came to power in the thirties of the last century.

If you don’t like populists, like me and most of my highly educated, cosmopolitan friends, how can you make use of this analysis? I believe that the voice of reason can be more influential than it has been recently. This voice may have  a tendency to speak in a reactive, specific, away from, visual manner, but this is no necessity. Reasonable arguments, even though they tend to be more complicated, can be presented in a proactive, general, towards and kinesthetic manner. I believe that reasonable politicians should model the populists in their thinking style and their presentation, if not their values. And understand that thinking style is not the same as thinking content. Meta programs are ways to express, handle and present your values. Blue/green values can be expressed in this format just as well.

Unintended consequences – are certain thinking styles responsible?

Here in the UK, In October 2015, the government introduced a policy making all large stores charge 5p for single use carrier bags. The driving force behind this policy was the large number of single use plastic bags that were in the environment, not just littering, but posing a real danger to wildlife due to entangling creatures and being mistaken as a food source by aquatic birds and mammals. The aim of the policy was to significantly reduce the number of single use bags and, as a consequence, total plastic manufactured and handed out to shoppers as they switched to long-lasting bags instead (so-called bags for life)

In 2017, a review was done of the previous 12 months to see if the policy had worked. On the surface it looked as if it had – single use bag usage was down by a fifth. However, a deeper analysis of the use of plastic bags in general was less reassuring. In fact, it would seem that a lot of people use bags for life just as they did the single use bags. What’s more, the majority of bags for life sold were also plastic of a much heavier type, so in fact, as one supermarket managing director admitted, despite an overall reduction in the number of bags sold, the amount of plastic used overall had increased!

It is also the case that single use bags are fully recyclable (not all bags for life are) and all major supermarkets would accept them back to send to be recycled. The real problem was that many people didn’t recycle them and so the bags were discarded into the environment through landfill and litter. Many people didn’t know that supermarkets accepted them back for recycling. Also, the additional cost of bags for life and their general lack of quality meant that they weren’t valued as significantly different from single use bags. Therefore the real problem seems to be more about public awareness and behaviour than about single use bags themselves.

Not such a success then. An unintended consequence.

When I read about this, I couldn’t help but wonder what thinking styles might have been behind the policy. Were there particular metaprogrammes that led to the unfortunate outcome? My initial thoughts are that perhaps the policy was developed by people with a high Detail metaprogramme. This could lead to a focus on the initial reported problem of single use bags in the environment and so decide that the question to be answered was “How do we reduce the number of single use bags handed out?”. In contrast, people with a high Concept metaprogramme might have instead asked “Why are there so many plastic bags in the environment? The first question focuses firmly on the very specific problem observed, whereas the seconds seeks to see the bigger picture. Perhaps there’s also an involvement of Procedure and Options too – with an Options thinking style being more aware of the existence of alternative, and not necessarily favourable, outcomes.

Another metaprogramme that might be involved is the direction of motivation. The focus might have been so much on getting Away from the problem of single use bags, that little work was done on what the possible consequences could be. In contrast, a focus on moving Towards reducing the amount of plastic used in shopping bags overall and increasing recycling of those that were used might have avoided the situation we are now in.

I know from experience that it is not uncommon for policies to produce unintended consequences. Perhaps an understanding of thinking styles would be helpful to policy making groups and committees to avoid these. It would also enable such groups to consider the behaviours behind such problems too.

There are probably other metaprogrammes at play too – what do you think the thinking styles behind this unfortunate outcome were? Are there ones that I’ve missed, or ways in which the ones I’ve thought of might work differently? As always, let me know your thoughts in the comments below.

New year resolutions – could understanding thinking styles make them more successful?

Every January the gyms become busier, the supermarkets’ salad section gets depleted and so-called slimming products fly off the shelves. Magazines (online and off) are filled with advice about goal-setting and making change. Yet, every year, everything’s back to normal by February with very little to show for early January’s enthusiasm. Most New Year resolutions are abandoned before January is even finished. Maybe next year…

So, are New Year’s resolutions worth making, or not? With such a high failure rate, is there really a point to them? I think it all depends on a person’s perspective and the way that they view the goal they are setting themselves. Understanding which meta programmes could be contributing to a person’s failure to achieve their resolutions could enable the switch in thinking patterns needed to bring about success. Here are some examples I’ve come across:

Procedure and Specific metaprogrammes
One problem with New Year’s resolutions is that for some people they are often just that — something for the new year. With this perspective, the resolutions are approached as if they have to be started on 1st January and executed perfectly until successfully achieved. As soon as the person falters, they view that as a failure, decide they can’t do it and give up.

My initial take on this is that perhaps these people are running strong Procedure and Specific metaprogrammes, possibly with a strong Blue (Order) Graves Drive. In such cases the problems lie with the belief that to achieve a goal you need to go from start to finish in a straight line, in a certain way with no hiccoughs, pauses or detours. Anything else is seen as disheartening and a personal failure. This means that those with such a perspective are bound to fail as the vast majority of things worth achieving take time, effort and involve learning about what works and what doesn’t along the way.

Strengthening the Options and General metaprogrammes might enable this person to see the broader picture and find more ways than one to achieve their goals.

Change and Present metaprogrammes
Another thing that some to abandon their resolutions is that some people become disheartened when they perceive that their progress is slow and gradual. Perhaps this is due to a strong desire for noticeable results to happen quickly – a high Change metaprogramme, especially if coupled with a Present perspective.

In this case, strengthening Development and Future metaprogrammes may enable the acceptance of gradual progress to future success.

External Locus of Control
Thirdly, many abandon their resolutions because they feel that events around them get in the way. Often this is due to a high External Locus of Control and the resulting discounting of their own ability to take control of their behaviours and decisions.

For these clients strengthening Internal Locus of Control can enable them to make the decisions and changes they need to in order to achieve their goals, whatever is going on around them.

These are just a few of the ways that understanding thinking styles can enable us to achieve our (and our clients’) new year goals. Other metaprogrammes can also be at play in this situation of course, and the analysis provided by a MindSonar profile in this context can help us determine these.
Do let me know your thoughts and experiences on this – I’d be interested in what thinking styles you find are a help or a hindrance with your new year resolutions.

Discovering your Mission – a powerful and inspiring use of MindSonar

Clients often approach me wanting to find out what they could do to achieve a feeling of satisfaction with their life – a sense that they are doing what they are “supposed” to be doing. It’s a big ask! Until I trained as a MindSonar professional, it was also a tricky thing to work upon with clients and often took a lot of time to even get close to.

I was therefore very interested when I spotted in the MindSonar training course, the exercise entitled “Exploring Your Mission”. I have to admit I was also a little sceptical – it’s quite a claim for a single exercise.

I found the preparation work for the session very intriguing. It included questions about the things I’d enjoyed at various stages of my life and for three “heroes or heroines” of mine. It asked about the emotions and values I achieved from them.  I was intrigued by the questions, especially as several were of things I’d not considered before and so were very thought-provoking. By the end of the preparatory work I was asked to complete the following statements:

A metaphor for “I am a kind of ...”, “I am like a …

I believe in … 

My contribution to the larger whole is to …

I then completed my MindSonar® profile in the context of “Fulfilling my mission” and was ready and looking forward to the exercise itself.

The process of exploration, reflection and discovery that takes place within the exercise was fascinating. It provided an opportunity to discover far more about what the experiences, emotions and values identified in the prep work meant to me. I began to see how they fitted together to give an understanding of the commonalities in the seemingly disparate things I’d enjoyed at different stages in my life , and of the things and characters which I admired.

The discoveries I made about myself through this exercise, combined with my MindSonar profile, came together in an incredibly powerful way. I came to understand a lot more about situations in which I felt stuck and I identified ways in which I could change some aspects of both my business and personal activities to make them more fulfilling and less stagnant. I felt genuinely inspired and enabled to make really positive changes to my life.

I would recommend this exercise to anyone looking to improve their feelings of overall satisfaction or to discover their direction in life. As such it will be particularly useful for people who are at a crossroads in life such as career change, post-divorce or retirement.

If you’ve already done the MindSonar “Exploring Your Mission” exercise please share your experience of it in the comments section. If you haven’t and would like to, then get in touch with your local MindSonar professional to find out more and to arrange one – it’s definitely worth it!